Customer Support Associate (Work From Home)

Planted Inc.

[Customer Service / Remote]
– Anywhere in U.S.

– As a Customer Support Associate you’ll: Assist customers through different communication channels like email-phone-and-CRM software (e.g.

ZenDesk); Collaborate and escalate issues to other teams to find solutions; Collect and summarize feedback from customers so sales-development-operations-and-marketing teams can improve the customer experienceHiring Fast >>

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Experience and Required Skills Coordinate email account creation when requests come in for new personnel or initiate accounts transfer for staff who are coming from other departments. Install and deploy