We are looking for a full-time employee who will provide customer support to the organization.
This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.
Full training is provided in learning a product line to inform, assist and educate customers on how products work.
Benefits:
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Retirement Program – Lifetime Vesting after 10 years
UNION BENEFITS – Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
Job Requirements:
Responsibilities of a Customer Service Representative:
Interact with customers daily to inform of client products and services
Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.