Customer Service Representative ( Work from Home )

We are a growing company that needs more representatives to keep up with the demand for our products and services.

We work with many large corporations such as Pepsi, Coca-Cola, Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry.

Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them.

As we continue to grow, we need more staff to ensure the quality of service we provide for these entities continues, which means there is an unparalleled opportunity for growth within our organization as well as stability and longevity.

As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information.

You will be working with them on a one-on-one basis to ensure that each member understands what is available to them.

We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with.

Requirements:

Must have great attention to detail.

Must be a team player.

Previous customer service and sales experience is a plus.

Must have strong communication skills.

Must be personable and comfortable interacting with customers daily.

Desire to participate in professional development and take on new responsibilities.

Self-motivated and comfortable working both independently and as part of a team

Customer service or customer relationship experience

 

Benefits:

Health insurance reimbursement (upon qualification)

Life insurance

Retirement Plan

UNION BENEFITS – Our staff also belong to a union which includes benefits

Flexible hours

Remote work optional and available

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