Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information, navigating customers through the ordering process , and resolving technical issues.
Responsibilities:
- Provide information about the products and services
- Work with customers to define custom product/apparel needs.
- Educate customers on the ordering process.
- Handle customer inquiries and complaints
- Troubleshoot and resolve product issues and concerns
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Computer skills of Excel (or Google Sheets), MS Word, Outlook, etc.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
A4s philosophy is delivering the highest value possible to our customers. We strive every day to exceed expectations for service and embed quality in our products. We remain independent, family owned and operated and focused on our customers success.
by Jobble