At Orkin, our purpose is to help protect the world where we live, work, and play.
Our Customer Service Representatives are committed to this purpose.
Our Customer Service Representatives are full time positions, with benefits, fully paid training, competitive wages and the opportunity for career growth.
At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.
This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career!
The Successful Full Time Customer Service Representatives Will .
.
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Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Answer inbound customer service calls with an open, friendly greeting
Communicate with Service Technicians to meet customer requirements
Proficiently navigate a Windows-based & Web based system to perform data entry
Utilize strong listening skills and probing questions to identify the customer’s concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Work well within a team
If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team!
We Offer…
Competitive hourly pay
Great culture and sense of community
Comprehensive benefits package including medical, dental, vision, maternity and life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Quality comprehensive training programs
Why Orkin?
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing – and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
APPLY NOW for immediate consideration?
Requirements:
We require the ability to pass a drug screen.
Candidates must meet the job requirements and perform job duties with or without accommodations.
Education:
Required
High School/GED or better.
Experience:
Required
2 years: Proven customer service experience
1 year: Proficiency in MS Outlook, Word and Excel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Profit sharing
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location:
One location
Work Location: One location