Customer Service Representative

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service to our WORLD CLASS International Airlines at LAX Airport.

Basic Requirements

At least 18yrs old, with a High School Diploma or G.E.D.

English proficient, other languages may be required

Basic Math Skills: Adding, Subtracting, Division, and Multiplying

Computer Literate

Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs

Reading & comprehension of reference materials, instructions, policies & procedures

Job Location

Los Angeles, California, United States

Position Type

Part-Time

Required Training

Selected candidates will be required to attend two week of paid training

Shift

Weekends and Holidays required

Schedule

TBA

Language

Must be able to Read, Write and Communicate in English, Additional Languages a Plus!

Salary/Benefits

$22.67/hr ($17.50/hr with Benefits) Medical, voluntary Dental Vision and 401K

Job Requirements:

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling

Skills

  •  
  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.  

Environmental Conditions:

Involves continuous people interaction and exposure to aircraft sounds

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