We are hiring for a Customer Service Representative 7:00 am – 3:45 pm Monday – Friday Bodycote is offering a $1000.00 sign-on and retention bonus! Bodycote offers: Starting wages are $20.00/hour – $24.00/hour depending on experience Ability to work full-time, 40 hours per week. Paid holidays and 3 weeks of paid time off. Medical, Dental, and Vision Plans for employee and family 401k with a 5% company matchOur people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Our staff is encouraged to develop their skills through professional career development and our in-house training resources. At Bodycote what we do matters and as a member of our team, what you do matters too. Do you enjoy interacting with and supporting customer needs? Do you thrive in a fast-paced, multi-tasking environment? The Customer Service Representative is responsible for order entry, follow-up, status, and other daily communication with customers in coordination with sales and other staff. In addition, you will: Enter customer orders in the computer, assuring information is accurate Review Purchase Orders and contracts with discrepancies and follow up with clarifications via phone, email, or other communication Responsible for customer order follow-up and status Assist with scheduling as needed/requiredWe are seeking candidates with the following qualifications: This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders. Education – High school diploma or equivalent Minimum one-year experience in customer service or related position preferably in a manufacturing environment Must demonstrate the ability to read, write and effectively communicate the English language Knowledge and hands-on experience with computer applications including Microsoft Office and databases is requiredBodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins. Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, the age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.