Customer Service Representative

ARC has been working hard this year to expand our reach with our Telecommunications clients. We have just opened up our location in the local area and we are actively looking to grow our team!
Here at ARC , we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique approach. We work directly with customers of our clients, putting our focus on building lasting relationships. Our firm has found much success in helping to maintain and grow our clients customer base over the years and we have big goals set as we head towards the coming year. That is why we are currently seeking an individual with exceptional communication skills, and a drive for success to join our team as the Direct Customer Service Representative.
Responsibilities Include:
Fostering excellent customer relationships on behalf of our clients
Answering any and all product or service inquiries
Making suggestions of products and services that may fit the customer needs and wants
Up-selling on additional products or services
Completely closing sales when necessary
What We Look for:
A high school diploma/GED equivalent or a Bachelors Degree in Business, Economics, or any other related field
0-1 year of experience in any customer service related field
Excellent communication skills
A passion for working in customer service
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Associated topics: agente de servicio al cliente, call center associate, call center representative, customer care specialist, phone, rep, representative, technical support, telephone, telephone service representative

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