Our Client is looking for a positive and professional Customer Service Representative to join our growing team in Chatsworth, CA. In this role, you’ll be our customers’ first point of contact, responsible for delivering a best-in-class customer support experience.
Duties and responsibilities
- Entering orders with speed and accuracy according to customer’s PO
- Ensuring delivery of excellent customer service through timely and accurate processing of orders
- Build and maintain customer dedication by providing timely friendly service.
- Support the sales team in a variety of tasks as required
- Determining quickest, most effective ways to answer a customer’s questions
- Raising queries and concerns
- Working with a team of CSRs and other departments to find appropriate solutions
- Resolve customer issues within the required period
- Build a solid understanding of products to be able to provide and assist customers with technical information
skills and qualifications
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and interpersonal skills
- Ability to answer a high volume of calls and/or emails daily
- Ability to share work among a customer service team
- Attentiveness and perseverance
- Time-management skills
- Ability to find the positive in any situation
Text or Call 818 487-6700
About Advantage Resourcing
{CompanyStatement}
Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.