We are seeking Customer Service Clerk to join our call center member services operations team. In these positions, we are recruiting talented individuals that are looking to join a fast paced, growing and professional organization.
Job Requirements:
- Claim for customers regarding customer disputes
- Provide customer service support by solving customer complaints/questions
- Provide prompt and courteous customer service
- Achieve customer service and sales objective
- Perform assigned customer service functions to ensure superior customer service to all external and internal customers
- Perform assigned Customer service functions to ensure superior customer service to all external internal customers
- Provide a high level of customer service
- Answer inbound customer service phone calls/li
- Meet and exceed customer expectations in each customer contact
- Assist with resolution of customer
- Respond to customer contacts, answering questions, improving engagement and providing customer service
- Located in the Spring/Woodlands area
- Perform assigned customer service functions to ensure superior customer service to all external internal customers
- Respond to customer, store, and division inquiries
- Generate correspondence to secure additional customer information to resolve customer disputes
- Keep records of customer interactions
- Help develop a vendor team focused on driving customer retention and satisfaction while ensuring excellence in customer service with every customer contact
- Maintain manual customer charge accounts
- Establish and maintain customer relationships
- Provide customer service to all Disney employees with the selection of slip-resistant footwear