Customer Service Representative

We’re looking for a rockstar Client Services Representative to join our team. You have amazing people skills, stellar writing chops, and an eagerness to learn about eCommerce and the startup world.What you’ll do:• Connect with our members through Social Media, Email, and Live Chat to facilitate sales and to manage client accounts• Collaborate cross-functionally with marketing, operations and technology to trouble shoot issues, improve processes, and customer experience• Work on a wide range of special projects including analytics, logistics reports, and managing online business reviewers• Provide feedback and product recommendations across our desktop, mobile, iOS, and android platformsWhat we’re looking for:• An exceptional communicator. You deliver your thoughts clearly, concisely, and confidently• You are a master of the English language and know how to inject personality into your writing• Strong critical thinking skills with the ability to identify and address ambiguous situations• eCommerce and startup experience is a plus• Bachelor’s degree required (business administration, economics, communication, or related degree preferred)What’s in it for you!We definitely believe in enjoying the place where we work. Here are a few benefits and we’re just scratching the surface.• Unique and fun culture!• Gym membership• Dog friendly office• Fully stocked kitchen• Medical benefits• Stock Options• Career pathingHollar is a rapidly growing e-commerce startup located in Los Angeles, California and we are seeking to add an Assistant Replenishment Buyer to our dynamic Operations team! We are the ultimate destination for cool products at incredible deals starting at $2. Featuring thousands of items from toys and electronics to home, beauty and apparel, Hollar is all about the joy of discovery. We’re here to make shopping insanely fun — and keep wallets happy!Job Type: Full-timeExperience:• Customer Service: 1 year (Required)Education:• Bachelor’s (Required)

Related Post