Description This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work in the growing Professional Services industry. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Customer Service Representative opportunity is located in Los Angeles, California, and is a short-term temporary engagement. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.Major responsibilities- Deliver outstanding, friendly customer service in a timely fashion- Be a part of business development by by actively cross-selling and referring customers- Retrieve and oversee the sending of written business communications- Manage and place incoming telephone calls Requirements – Positive attitude and an engaging businesslike approach- Excellent problem-solving skills- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers- Demonstrated experience performing extensive research to resolve complex customer inquiries- Ability to use multiple computer systems, applications, and utilize search tools to find information- Customer service and office administrative skills- Proficiency with Microsoft office applications- Excellent verbal, written, and social communication skills- Customer Support experience- Customer service experience – Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- 1+ years of past relevant experienceIf you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, youre working with the best. has been recognized as one of FORTUNEs Most Admired Companies every year since 1998 and was named to Forbes inaugural list of Americas Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, youre agreeing to Robert Halfs Terms of Use (www.roberthalf.com/terms-of-use).
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