Overview: BUSY SHOPS CAREER DEVELOPMENT OPPORTUNITIES GREAT EARNINGS AND BENEFITSDurham, NC (Chapel Hill)Gerber Collision & Glass is looking for a Customer Service Representative to join our winning team.
This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level.
We’re looking for someone who can WOW every customer, efficiently complete administrative duties, and work in cooperation with others to achieve common goals.CONTROL YOUR FUTUREOur greatest asset is our team members we invest in them and promote from within.
Our unique, proven WOW Operating Way improves productivity, reduces stress and provides team members a more consistent paycheck.Stable upwardly mobile employment with a growing companyWinning culture and excellent work environmentGreat earning potentialForward thinking, up to date with equipment and technologyBENEFITS THAT DRIVE YOUR SUCCESSGerber offers the comprehensive benefits you expect from an industry leader, including:Competitive Pay PlansMedical, Prescription Drug, Dental & Vision Insurance401(k) Retirement Plan with company matchShort-Term Disability & Life InsurancePaid Vacation & HolidaysContinuing Education Opportunities Responsibilities: WOW every customer through all phases of the repair processEnsure insurance partners and customers are supported in a timely and professional mannerBuild relationships with customers by effectively responding to calls, text messages, walk-in business, and written correspondenceCommunicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.Facilitate all administrative aspects of the repair processOther duties as assigned Qualifications: 1-3 years of customer service and administrative experienceAbility to keep up and succeed in a fast-paced working environmentPositive attitude and ability to work as part of a teamAbove average computer skillsStrong organizational skills and a customer service mindsetWe are a high-performance company, looking for a high-performance Customer Service Representative (CSR).
If you’re hard working and quality minded, this is a great opportunity for you.GERBER OUR PEOPLE DRIVE USSearch Keywords: Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, dealership