To apply please visit:
https://lever.careerstaffing.net/job-detail/156071/customer-service-rep
Midway’s growth is exciting and we are seeking a highly motivated, enthusiastic, and detail-oriented Customer Service Representative – Management Assistant that expresses an energetic personality to mirror our Exotic, Luxury and Standard vehicle fleet and Customer Service. With Midway Car Rental’s continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company’s growth.
RESPONSIBILITIES:
Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience.
Understand the Ins and Outs of the business with an ownership attitude.
Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
Assist customers by effectively responding to or resolving customer service issues.
Maintain a professional appearance in both personal dress and office cleanliness.
Perform other customer-related duties to ensure our service exceeds customer expectations.
Process the Daily Business Report and other revenue reporting functions in an efficient and timely manner.
Perform other duties as assigned by management. (*May include office/lot cleaning as well as car washing/vacuuming responsibilities)
REQUIREMENTS:
1-2 years of customer service experience
6+ months of sales experience
Require strong English communication skills, both verbal and written
Extremely high energy level
Available to work nights, weekends, and holidays
Passion for automobiles and working with the public
Great at multi-tasking
Attention to detail and organized
Pass background, inclusive of Pre-Employment Drug Test
Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years)
COVID Vaccination preferred
Company Benefits:
Paid Holidays, Vacations and Sick Days Off
Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
To apply please visit:
https://lever.careerstaffing.net/job-detail/156071/customer-service-rep