5th Avenue Recruiting
– We are currently hiring a Bilingual Customer Service Clerk to provide excellent customer service to internal and external customers.
Responsible for performing clerical and administrative duties in an office setting.
Full time Monday
– Friday $17/HR Call (954)766-4182 or Text (954)397-0778 Apply now 8040 Peters RD Suite H-100, Plantation, FL 33324 Job Purpose: A Customer Service Clerk assists the customer service representatives and supports our customers by providinghelpful information, answering questions, and responding to complaints.
They are the front line of support for ourcustomers, and they help ensure that customers are satisfied with our products.
Duties: Maintaining a positive, empathetic, and professional attitude toward customers always Responding promptly to our customers inquiries Communicating with our internal and externa customers through various channels Acknowledging and resolving customer complaints Knowing our products inside and out to be able to answer customer questions Processing orders, forms, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Performs other duties as assigned Skills/Qualifications: Associates degree or equivalent education and experience Ability to multitask and handle numerous assignments simultaneously Excellent verbal, telephone, and written communication skills (English and Spanish) Ability to work well in a team environment A professional, positive, and enthusiastic attitude Advanced computer skills Microsoft Office Suite, Business One Additional Comments: The essential functions have been provided as examples of the type of work performed by employees assigned tothis job classification.
SAP reserves the right to modify the work assignments and/or to make reasonableaccommodations so that qualified employees can perform the essential functions.
The job description is notintended to be an all-inclusive list of duties and responsibilities; it is intended to describe the general nature of theposition.