For the customer-focused professional looking to have a measurable impact on the present and future business of an industry leader, our Customer Service and Sales Representative positions with our Farmers Insurance Agencies in Los Angeles, CA are a great fit! We offer competitive compensation, benefits and stable, consistent work schedules. Come take advantage of this great opportunity to learn new skills and expand your current skills with a dynamic agency where people are rewarded for their hard work and commitment.
Roles and qualifications:
One of your goals as a Customer Service and Sales Representative will be to work the front lines of customer service and sales by leaving a positive impression with current and prospective clients. You will assist with client questions, up-sell, cross-sell and even take care of the initial sale when new clients call for quotes, all while keeping accurate and thorough records of your activity. You will also make outbound sales calls in order to attract new clients.
Responsibilities:
- Communicate with customers and navigate their insurance information
- Identify opportunities to up-sell or cross-sell based on customer needs
- Provide expert professional support to our agents as they continue to grow their business
- Troubleshoot customer issues and resolve them quickly
- Make sales calls to new potential clients
Qualifications:
- Ability to work in a fast-paced customer focused office
- A person who thrives in a sales environment
- Prior experience with phone-based or in-person customer service, with a sales component
- Excellent written and verbal skills
- Ability to actively listen
- A courteous and professional demeanor
- Expert attention to detail
Nice to have:
- Prior experience with property and casualty, life, health, or disability insurance will give you an advantage
Join our team of energetic, hard-working, fun professionals and watch your career expand to new heights!
Job Type: Full-time