Customer Service

Customer Service
A virtual reality arcade in Santa Monica is looking to hire a full-time or part-time arcade attendant who will be primarily providing customer support and secondarily handling front desk responsibilities. If you enjoy being in a team-oriented working environment and are attentive and motivated, we are eager to meet you!
Please note that this is NOT a leadership position. Don’t worry, you will receive training for your tasks.
General
* Provide timely assistance to customers
* Maintain arcade cleanliness
Arcade Attendant
* Equip and set up for customers to enter VR
* Switch game/equipment for customers
* Be familiar with all games
Front Desk
* Greet all customers with exceptional customer service
* Be familiar with the arcade pricing structure, waiver, and games offered
* Handle monetary transactions
Required Skills
* Gamer skills
* PC troubleshooting skills
* Fast-learner & adapter
* Attentiveness
* Multitasking
* Customer service
* Verbal communication
* Self-motivated
Time Needed
* Start ASAP
* Weekends Available
Associated topics: call, client service, customer order, customer service, guest, help desk, representative, service representative, support specialist, trouble resolution

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