Scope of Position:Under the direction of the Director, the Community Support Supervisor facilitates Person Centered Planning and coordinates individualized services.
Supervises the Community Support Professionals, ensuring effective service provision.
Promotes independence and community inclusion of individuals served through creative planning, effective use of staff management and professional teamwork.
Develops individualized plans with CSP and ensures compliance with New York State Home and Community-Based Waiver Services regulations, agency philosophies, and policies.General Responsibilities:
•Develops direction for service with clear philosophy and expectations toward personal future planning and community inclusion; develops activities to implement this philosophy.
•Through assigned staff, fosters independence, productivity and community inclusion of the individuals served while protecting their health, safety, well being and civil rights.
•Ensures that individualized habiliation plans are consistent with individuals’ service plans and are supported by the team; follows through on each individual’s established outcomes and documentation of progress by the Community Support Professionals.
•Facilitates and supports the development and maintenance of individual support networks through outreach to family members, community members, and professionals and through coordination of personal planning sessions in collaboration with the individual served.
•Assists in hiring and training process for Community Support Professionals; supervises staff on an ongoing basis either individually or in small groups.Coordinates and participates in direct support staff training and inservices by orienting new staff, arranging for staff to attend training, maintaining training records, and supporting ongoing staff development.
•Evaluates assigned support staff on an ongoing basis implementing a job performance evaluation annually; develops appropriate goals for staff and follow through on staff progress.
•Assigns staff various duties particularly in the case of staff absences; ensures that there is adequate supervision for the service needs of the individuals served at the program.
•Facilitates effective communication with employees and outside agencies for ongoing development of community opportunities.
•Functions as liaison between Service Coordination Services and Day Habiliation service.
•Participates in any special case conference, staff and parent meetings as appropriate.
•Ensures that individuals supported are safe and living healthy lives by monitoring safety issues, coordinating, monitoring and documenting medical supports, practicing appropriate emergency procedures, responding to emergencies and promoting individual rights regarding health and safety issues.
•Enhances staff relations by using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff.
•Ensures that program remains in compliance with New York State Home and Community-Based Waiver Services regulations, agency philosophies, and policies.
•Other duties as assigned.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Knowledge of Home and Community Based waiver, and the ability to keep up to date pertaining to such knowledge, and interpret same.
•Knowledge of Person Centered Planning.
•Ability to establish and maintain a working relationship with program participants, families, staff and community agencies.
•Ability to supervise staff.
•Ability to communicate both orally and in written form.
•Ability to organize work with self and others.
•Ability to delegate work to others.Education Requirements:Bachelor’s Degree in the field of education, social work, psychology, vocational rehabilitation, guidance and counseling or other related human services field from an accredited program with at least two years of experience in the field of disabilities.Language Skills:Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.Mathematic skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee may be exposed to wet and/or humid, hot and/or cold weather conditions.
The employee may be asked to visit factorytype settings that may or may not house various types of machinery.
The noise level in the work environment may be anywhere from average to above average depending on certain factors.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)