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Client Service Rep and Provider Support Rep

1st Choice, LLC

This is a Contract position in Los Angeles, CA posted August 4, 2022.

Job DescriptionJob DescriptionHandles customer service inquiries and problems via the telephone, recording consistent problem areas.May respond to e-mail inquiries.Customer service is the primary function.

Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.Uses computerized system for tracking, information gathering, and/or troubleshooting.Communicates more complex information, using job experience to anticipate and proactively address related questions.Education and Experience:HS diploma with 6 months
– 2 years of experience.

May have additional training or education in area of specializationBusiness Hours:8:00AM
– 7:000PM (8hours shift in between)Those eligible who are under final consideration for employment will be required to authorize the release of criminal and education verification.Company Description1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.At 1st choice we embrace diversity of humanity and all it brings to creating an innovative environment.

1st Choice exhibits a compelling workplace through its ethically driven team and diverse academic backgrounds the staff delivers to the organization.

We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations nationwide.