Employee Type : Full-Time w/ benefits, PTO, and 401K Manages Others : No Job Type : Customer Service RepresentativeBanking / Customer Service / Cash handling Education : High School Experience Required: None Location: Los Angeles, CADescriptionSeeking full-time, customer service representatives with growth opportunities.
If you are looking for an opportunity to start your career with an ever growing company then we have an opportunity for you.
We are looking for Customer Service Representatives with the drive to excel and move up from within to join our team.
As the face of our store operations team, you will develop and maintain professional relationships with customers, ensuring each customer’s transaction is handled in a respectful, courteous and friendly manner.
If you have a passion for providing outstanding customer service and are ready to start building a career with a growing organization, we want to talk to you!Job ResponsibilitiesAs a Customer Service Representative, you will process loan and check cashing transactions; keeping records of money and negotiable instruments involved in various financial transactions.
Our financial service centers cashiers receive checks and cash, verifying amounts and checking accuracy of customer transactions.Additional responsibilities of the Customer Service Representative include:Balancing currency, coin, and checks in cash drawers at ends of shifts, and calculating daily transactionsExamining checks for endorsements and verifying other information such as dates, bank names, identification of the persons receiving payments and the legality of the documentsCashing checks and paying out money after verifying that signatures are correct, that written and numerical amounts agree, that accounts have sufficient funds and recourse has been establishedMonitoring vault to ensure cash balances are correctEntering customers’ transactions into computers to record transactions and issue computer-generated receiptsMonitoring and reporting compliance situations in regards to FinCen regulationsRequirementsAs a Customer Service Representative, you must have strong critical thinking, decision making and judgment skills that you will use to make decisions on financial transactions daily.Additional requirements of the Customer Service Representative role include: High School Diploma or GED6 months of customer service or cash handling experience is a plus.Ability to stand on your feet for long periods of timeIf you are looking to join a team where our mission is to be the best in class among financial service and retail centers, by delivering superior, responsible financial services and customer service then join our team!
Come grow with us!Job Type: Full-timeEducation:High school or equivalent (Required)Language:Spanish (Required)