MEATER is the world’s first wireless smart thermometer, rooted in Kickstarter the company is proud to be on the bleeding edge of the IoT space by giving our users the ability to cook restaurant quality meals from the comfort of their own home.
Our MEATERoric rise in popularity has been something of a RARE phenomenon, following the acquisition by TRAEGER, the next few years are set to be smoking hotCome join us to share in the fun, food and next steps of our journey to be in every home.What You’ll Do:Our customers and product are at the heart of MEATER, and we are on a quest to find an exciting individual who can help us provide best in class support to our users.
You will champion the customer at every point in their journey with MEATER and go above and beyond to ensure they are treated the best.How You’ll Help Us Succeed Provide support to a rapidly growing customer base for the product and services via various communication channels.
Investigate and resolve customer complaints quickly with emphasis on customer satisfaction Develop knowledge of customer interactions to provide proactive support to customers Deliver information about the companies products and services to customersWhat You’ll Need To thrive: Excellent customer service skills Good conflict resolution skills, de-escalating tricky situations Good problem solving skills Recognising strange issues that require fast escalations to team members or other departments