Bilingual (English/Spanish) Customer Service SpecialistServicing families of Autistic children and other developmental disabilities For more than 40 years, The Accredited Family of Home Care Services has been one of the largest privately-owned health care agencies throughout California.
We are dedicated to help disabled, elderly and homebound Californians remain safe, comfortable and independent at home.At a time when companies are closing, laying off employees and cutting salaries, Accredited Respite Services continues to GROW…
hence the immediate need for us to add a position to our team in Woodland Hills.
We have an immediate need for a Bilingual (English/Spanish) Customer Service Specialist to support local families of Autistic children and clients with other developmental disabilities.Accredited Respite Services is looking for a qualified candidate to put their customer service and data entry experience to good use by providing exceptional service to the families of individuals with developmental disabilities.
Specifically, our customer service representatives interact (over the phone, via e-mail and face-to-face after the pandemic) with families and caregivers to ensure service needs are met in a timely, efficient, and compassionate manner; and they create and update data entry forms and clients records in Microsoft Excel and our proprietary software.Impeccable communication skills (written via E-mail and various software applications and oral by telephone), excellent touch type and 10-key skills (40 WPM) are a MUST.
This position requires heavy phones and 10-key data entry, with the ability to handle challenging situations and a consistent attention to detail.
We need a multi-tasker who meets deadlines while working in a fast-paced environment.
Experience working in social services or a similar capacity greatly preferred!Take your career to the next level…
join The Accredited Family of Home Care Services!
Job Requirements:§ Excellent communication (English and Spanish) and customer service skills§ 1 year clerical and/or customer service experience§ Proficient in Microsoft Office Windows (Word, Excel, Outlook)§ Multi-tasking, organization skills and attention to detail are a MUST§ Reliability and flexibility a MUST Our employees enjoy the following benefits:§ Weekly pay or direct deposit§ Competitive hourly wage plus overtime§ Medical (HMO or PPO), Dental, Vision and Life Insurance§ Paid vacation (14 days per year) and paid Sick Leave§ Paid company holidays