Overview
This position is responsible for greeting duties for the Monterey Park office along with supporting data entry and general office support for the Marketing Department.
Responsibilities
Provides excellent customer service to all times to internal and external customers. Manages the front desk reception area including phone calls, visitors, customers and vendors. Become proficient with CRM, accurately input leads generated from various events into CRM for appropriate follow-up by the Marketing Call Center (MCC). Become a CRM super-user to assist with preparing of various reports. Provide CRM support to Health Care Advisors and monitor CRM update status. Manages incoming and outgoing mail, postage machine, FAX machine operation and logging of use and maintenance of the reservation log for the office’s meetings rooms. Receives/signs for/logs all incoming packages. Direct services such as maintenance, repair, supplies, mail and files. Assist with the coordination of activities to support staff with various projects. Assist with ordering and maintaining adequate levels of department office supplies; completion of purchase orders, requisitions, and distribution of supplies. Perform all other related duties as assigned.
Qualifications
High School diploma. College Graduate preferred. Previous office, reception and/or data entry experience. Previous experience in health care preferred.