*About Our Company*
At Family Care Specialists – an Altais Subsidiary, we’re looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. Doctors today are faced with the reality of spending more time on administrative tasks than caring for patients. Physician burnout and fatigue are an epidemic, and the healthcare experience and quality suffer as a result. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve
*About Your Team*
Are you looking to work with a high performing, fast growing and dynamic Clinic team? Altais and our subsidiaries, form one of the most recognized medical groups in California. We are 3,000+ physicians, working in over 41 cities in California, caring for more than 350,000 patients. If working in a mission driven organization supporting highly competent, hard-working, thoughtful clinicians who value good ideas and are passionate about reshaping healthcare excites you, then we are thrilled to welcome you to your new career.
*About Your Work*
As the Medical Receptionist, you will be responsible for providing a welcoming, professional greeting to patients and other visitors to the practice and performing administrative functions that contribute to keeping the medical practice running efficiently. As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Director.
You will focus on:
* Greets and registers patients for their appointment; provides the necessary paperwork, confirms and/or updates insurance coverage and patient demographic information
* Collects patient balances and co-pays, appropriately tracks and records all payments collected and assists patients with their benefits questions
* Supports incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team
*The Skills, Experience & Education You Bring*
* Strong interpersonal and customer service skills
* Experience with an electronic medical record, MS word, Excel, Outlook and the ability to learn new applications
* Ability to communicate (both internally and externally) clearly and consistently with established procedures and guidelines
* High School Diploma or GED
* EMR experience – EPIC preferred
* 1+ years of experience as a Medical Receptionist
*You Share our Mission & Values*
* You are *passionate* about improving the healthcare experience and want to be part of the Altais mission.
* You are *bold* and *curious*- willing to take risks, try new things and be creative.
* You take pride in your work and are *accountable* for the quality of everything you do, holding yourself and others to a high standard.
* You are *compassionate* and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
* You *co-create*, knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
* You *build trust* with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.
*Clinic Info:*
* Hours of Operation: M-F / 8a-5p
_*Fully Benefited- Healthcare, Dental, Vision Options! Paid Time Off + 10 Paid Holidays!*_
Job Type: Full-time
Pay: $18.00 – $21.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Clinic
* Outpatient
Medical specialties:
* Primary Care
Schedule:
* 8 hour shift
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Los Angeles, CA 90042: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Epic/EMR: 1 year (Required)
* Medical Receptionist: 1 year (Required)
Language:
* Spanish (Required)
Work Location: One location