Full time position for a high energy customer service individual. Medical office experienced preferred. This individual would be one of 3 front office workers in charge of 2-3 DPT’s (Doctor of Physical Therapy). This individual will provide high levels of customer service. Along with daily office duties, busy phones and scheduling. The Office is open Monday-Friday weekends closed.
Job Requirements:
- Maintaining patient records and appointments
- Making and verifying patient appointments
- Perform computerized patient scheduling for appointments
- Make followup appointments for patients and call patients to confirm appointments Contacts bumped patients and reschedule appointments
- Maintaining patient charts and electronic medical records
- Cancel and reschedule patient appointments
- Canceling appointments and no-show appointments
- Coordinating patient appointments and outside referrals
- Coordinate and reschedule patients’ appointments
- Pull charts for scheduled patient appointments per clinic procedures
- Collect patient information, verify insurance and patient referrals
- Answer phones, schedule internal and outside appointments, check patients
- Answer phones, schedule appointments, and check patients
- Taking phone messages from patients
- Handle scheduling appointments, answering questions, and preparing patient charts
- Making and scheduling patient appointments
- Obtaining and verifying necessary deomgraphic and insurance information, collecting co-pays and deductibles, and scheduling patient appointments
- Obtain insurance information and co-payments from patients
- Work up patient, room patients))
- Received and when calling patients to schedule appointments