Sanford Federal (SANFORD) headquartered in Stafford, VA., is a Service-Disabled Veteran-Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cybersecurity, management systems support, as well as business and infrastructure management services.
We are among the most innovative, respected, and ethical providers of technology solutions to the United States government. Our mission is to provide superior quality, innovative, information technology solutions that help federal agencies best aid, serve, and protect the American people.
Job Title
: Medical Receptionist
Requirements
:
- A High School diploma or General Educational Development (GED) equivalency.
- Completed and maintain currency in Basic Life Support Training.
- At least one year experience in medical office scheduling, obtained in an office setting, OR specialized Registered Health Information Technician (RHIT) experience and Registered Health Information Administrator certification.
- Knowledgeable in general medical ethics, health records administration, telephone etiquette, office management methods, have professional communication and customer service skills, strong organizational background, and understands of the importance of deadlines.
- Familiar with Microsoft Office products (Word, Excel, PowerPoint, and Access).
Initial training and orientation are provided
Duties:
- Assisting with patient check-in/out duties, verifies they are registered Composite Healthcare System Defense Enrollment Eligibility Reporting System (CHCS/DEERS) makes referrals to other sections as required.
- Answering, screening, and routing phone calls to the appropriate section for assistance.
- Scheduling appointments, maintaining appointment protocols and communicating schedule and appointment changes to both providers and patients.
- Receiving, locating, and storing medical recording and ensuring appropriate documents are available prior to patient visits.
- Print diagnostic reports, treatment profiles, and copies records as needed.
- Participating with Primary Care Optimization (PCO) teams to complete Preventive Health Assessment tasks, routing, evaluation, and consultation of reports.
- Assisting in routing patient charts for review, completing required forms and the notification, and processing the paperwork of patient duty absences (quarters/convalescent leave, etc.).
- Attaching required supplementary documentation (i.e., lab results) and any other applicable documents to patient file prior to appointment.
- Assisting team members in the dissemination of referral instructions and handouts to beneficiaries.
- Ensuring third-party insurance information is current and filed in the patient chart; coordinates affirmative claims, and supplies are available for the assigned work center.
- Training team members on proper medical records management and provides templates for easy processing.
- Coordinating with MTF sensitive duty program monitor as applicable and the Medical Evaluation Board (MEB) clerk on MEB patients.
- Coordinating requests for Aero-Medical evacuation -Performs end-of-day CHCS processing.
- Validating International Classification of Diseases 9/Current Procedural Terminology (ICD- 9/CPT) coding -Supports Primary Care Manager (PCM) processing for the appointment and appropriate access to care time frames.
- Maintaining accurate and up-to-date patient schedules, logs, records, and files.
- Updating demographics, extracting information, organizes and researches patient information as required.
- Participating in records review and performs audits as part of the facility’s quality assurance program.
- Performing retirement actions and retiree medical records in accordance with Air Force guidelines.
Why Sanford Federal?
You can take pride in working for a company dedicated to serving our government by providing the best, most cost-effective solutions for the US Government. Our work helps the US Government secure our nation, support the efforts of our military and intelligence communities, and provide lifesaving medical services to our soldiers, vets, and their families.
Please submit your most up-to-date resume. Please be sure to highlight your relevant experience.
Sanford Federal is an equal opportunity employer and encourages all qualified candidates to apply.
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