Medical receptionists are the face of the LA CENTAs organization. All medical receptionists are expected to be friendly and helpful. As a medical receptionist, you are often the first person that a patient comes across when entering the office. It is your responsibility to make LA CENTAs first impression. This is a very important position that should not be taken lightly!
- Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries.
- Verifies insurance/eligibility information and ensures appropriate forms are signed and dated.
- Verifies patient demographics and insurance information when scheduling appointments.
- Optimizes patients’ satisfaction, physician time, and treatment room utilization by notifying back-office staff when patients have arrived.
- Prepares lab requisition forms as requested by physicians
- Scans Radiology and Lab requisitions to patient files.
- Records outcome of reminder calls made to patients scheduled for procedures and in-office appointments.
- Ensures availability of treatment information by filing and retrieving patient records.
- Helps patients in distress by responding to emergencies.
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
HS Diploma/ GED Required
At least 1 year of front desk reception experience in a medical setting
Ear Nose Throat & Allergy specialty clinic experience preferred
Must be bilingual-fluent in both English and Spanish
General knowledge of HIPAA
Must be able to travel within our various Los Angeles based clinics
Computer literate, ability to type at least 40 wpm
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- No