Company Description
Mission City Community Network (MCCN), a not-for-profit organization with multiple clinics operating as a Federally Qualified Health Center dedicated to serving low income and under-served families in the San Fernando Valley, San Gabriel Valley and Los Angeles and San Bernardino areas.
MCCN is a full service health care provider with primary care services for children, adolescents and adults.
Job Description
Position
Medical Receptionist
Location
San Fernando Valley (incl.
North Hills, Mission Hills, etc)
Status: Full-Time (40hrs/wk)
willing/able to assist in coverage at other clinic locations, as deemed necessary by immediate supervisor.
Receptionist Duties And Responsibilities
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by assisting in the preparation of medical charts to determine eligibility and program requirements in order to facilitate the patient appointments; reviewing service delivery compared to schedule.
Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
Collects appropriate payment if needed.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Promptly and courteously answering phones and directing calls as appropriate.
Take messages and distribute if necessary.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Assigned to a Primary Care Provider to process patient.
Ensures that the correct financial screening, documentation and the appropriate sliding fee scale is used when no other payor source/program is available.
Other duties as deemed necessary Qualifications
Bilingual (English/Spanish), required .
High School Diploma from a WASC accredited School.
(GED not accepted) Minimum 1+ year experience as a receptionist in a medical clinic setting (*required) Knowledge of Health Plans; Medical, CHDP, CovCA, MHLA, etc Must have current driver license, insurance and own reliable transportation Willing to assist in coverage at other Clinics, as deemed necessary by organizational needs
Additional Information
Full-time (30+hrs/wk) benefits include: Health, Dental, Vision and Life Insurance.
Vacation, Sick, Holiday pay, and all other benefits mandated by law.
To Apply
Please email your resume/CV and cover letter, including your salary requirements to HR Dept email.
MCCN is an Equal Opportunity Employer