Description
The Medical Billing Administrative Assistant will be responsible for clerical duties. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.
Responsibilities:
First point of contact interacting with patients and Insurance Health Plans over the phone
Handles a high volume of incoming calls.
Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
Responds to questions and concerns and directs them to appropriate location or department.
Provides on-going communication with clinical staff regarding real-time patient status.
Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
Order Medical/DME Supplies to be delivered to patients’ home upon MD Orders
Multitasks between several different technology systems to complete functions.
Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
Handling mail and other correspondence
Requirements:
High School Diploma or GED
At least one year of medical scheduling, front desk or billing experience
Working knowledge and experience with medical terminology
Attention to detail
Excellent customer service skills exhibiting good oral and written communication skills
Ability to multi-task and navigate between multiple computer systems simultaneously
Ability to handle a large volume of incoming calls
Highly self-motivated and directed with the ability to solve problems
1-2 Years of experience
Office is located in Playa Vista, CA
Pay:
$18 – $19 Depending on experience
Benefits:
Health, Dental, Vision Insurance
Generous 401 K plan
Paid time off
Life Insurance
“SWC1”
Great Place to Work® Certified!
Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39% higher than the average U.S. company.
Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.
Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.