*Job purpose*(br((br(Under the direct supervision of the administrative supervisor, the receptionist will be attending to clients either in-person or via telephone.(br((br(*Duties and responsibilities*(br(* Handle office reception, routine telephone calls and correspondence duties(br(* Answering, forwarding and screening phone calls(br((br(* Greet visitors and clients with a positive, helpful attitude(br(* Manage and maintain office equipment and supplies inventory and professional resource library(br(* Keep detailed and accurate records of visitor requests and of calls received(br(* Receive deliveries; sort and distribute incoming mail/package(br(* Maintain reception area and all common areas in a clean and tidy manner at all times(br(* Assist colleagues with administrative tasks(br(* Participate in community/agency liaison activities to assure community awareness of services and programs(br(* Assist in monthly outreach and educational event(br((br(*Qualifications*(br(* Minimum educational requirement is high school diploma, but Bachelor’s degree and previous experience in community services preferred.(br(* Bilingual, including ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required.(br(* Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required.(br(* Good communication and interpersonal skills, including ability to coordinate and cooperate with others required.(br(* Must have valid California Driver’s License, auto insurance and available transportation.(br((br(*Direct reports*(br((br(Administrative Supervisor(br((br(Job Type: Full-time(br((br(Benefits:(br(* 401(k)(br(* 401(k) matching(br(* Dental insurance(br(* Disability insurance(br(* Health insurance(br(* Life insurance(br(* Paid time off(br(* Retirement plan(br(* Tuition reimbursement(br(* Vision insurance(br(Schedule:(br(* Monday to Friday(br((br(Education:(br(* High school or equivalent (Preferred)(br((br(Experience:(br(* Customer service: 1 year (Preferred)(br(* Computer skills: 1 year (Preferred)(br((br(Language:(br(* Chinese and English (Preferred)(br((br(Work Location: One location