DocuSign System Administrative Developer

DocuSign System Administrative Developer

At First Republic, we care about our people.

Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management.

We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients.

You’ll always feel empowered and valued here. 
 
Incredible teams doing exceptional work, every day
In Technology, we support First Republic’s employees and clients through the acquisition, integration and management of the Bank’s information technology systems and services.

We drive innovation and explore emerging technologies so our people can be productive and focus on what matters most – providing extraordinary service.

Duties and Responsibilities

Seeking a DocuSign Admin and SME to oversee First Republic Bank’s DocuSign use cases.

Serving all needs relating to DocuSign within the bank: Administration, Troubleshooting, Training, API Development, New Use case integration, etc.

 
The primary focus of this job is to plan, design, develop, implement, and support ongoing development and support of the DocuSign, eOriginal, SpringCLM, Salesforce & DocuSign integration, and other integrations.

The functions in this job includes IT Applications Development, Maintenance, IT Architecture, IT Engineering, and other IT Infrastructure support functions.

This level typically works under general supervision and exercises judgment.

Knows and effectively uses fundamental concepts, practices, and procedures.

The resource may work on projects or tasks that are complex and varied.

 
This position’s general responsibilities include: In-depth knowledge in analysis, design, prototype, testing, develop/enhance applications, production support, problem solving, including requirements gathering, estimating effort and documentation.

Needs expertise with developing HTML, JavaScript and API.

The system admin/developer will be working with the IS resources, internal business users, and external vendors to enforce standards/procedures for implementing technical solutions and drives on-time delivery along with high-quality standards.

 
What you’ll do as a DocuSign System Administrative Developer:

– Administrative support of existing accounts: adding new users, sharing accounts, upgrading permissions, creating new DocuSign accounts, etc.

– Provide Training to new users regarding DocuSign functionality and typical use cases as well as training for existing users when new functionality is added or a user’s permissions necessitate additional privileges

– Serve as the Subject Matter Expert on DocuSign capabilities providing input to DocuSign technical and architectural designs as to what is feasible and available during design

– Author DocuSign design and requirements specifications for new use case

– Act as DocuSign e-signature lead on enterprise projects

– Provide insight for new template and integration requests

– Perform DocuSign API development and unit testing as needed

– Troubleshoot recipient delivery issues, sending failures, and template creation errors

– Create Templates, Send Bulk Envelopes, Send Envelopes on Behalf Of as needed by user request

– Oversee all downstream and upstream connections (SalesForce, eOriginal, SpringCLM) to DocuSign for validity and efficiency

– Ability to execute the reports to see usability matrix and act on procuring required licenses

– Recommend best practices

– Partner with DocuSign vendor to come up with strategic planning/Roadmap

– Encourage and expand DocuSing utilization in the Bank

– Participate in Disaster Recovery test with vendor

Qualifications

You could be a great fit if you have:

– Undergraduate degree in Computer Science, Computer Engineering or Management Information Systems.

– DocuSign Administrator Certification Preferred

– 2-4 years of experience with DocuSign

– Experience with SpringCLM and workflows preferred

– Experience with Salesforce and eOriginal integrations

– API Development skills: HTML, Javascript, etc.

– Strong written, communication and interpersonal skills working in a cross-functional team environment.

– Experience working in a team development environment, should be a team player.

– Proficiency with varied types of computer hardware and software systems, with emphasis on systems using Microsoft Operating Systems.

– Knowledge of financial services industry is strong plus.

– Provide extraordinary service.

– Furthers the First Republic Bank culture and values.

Job Demands:

– Must be able to review and analyze data reports and manuals; must be computer proficient.

– Must be able to communicate effectively via telephone and in person.

Own your work and your career
– apply now
Are you willing to take initiative and make decisions?

Are you willing to go the extra mile because you love what you do and how you can contribute as a team?

Do you want the freedom to grow and the opportunity to take charge of your own career?

If so, then come join us.

 
We want hard working team players.

You’ll have the independence to learn, lead and drive change.

A culture of extraordinary service, empowerment and stability—that’s the First Republic way.

Come join us!
 
This job description is not intended to be all-inclusive.

Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

The Company is an equal opportunity employer.

In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.

 
First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA.

To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

We’re always on the lookout for top talent and are adding new jobs every week.

First Republic Bank is committed to a policy of equal employment opportunity for all employees and applicants for employment, without regard to race, color, religion, sex, pregnancy, childbirth, sexual orientation, gender identification, national origin, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, citizenship status, veteran status or any other legally protected category, in accordance with applicable federal, state and local law.

Banking products and services are offered by First Republic Bank, Member FDIC and Equal Housing Lender

Investment Advisory services are provided by First Republic Investment Management, Inc.

Trust services are provided by First Republic Trust Company and First Republic Trust Company of Delaware LLC.

Brokerage services are offered through First Republic Securities Company, LLC, Member FINRA / SIPC .

Insurance services are provided through First Republic Securities Company, DBA Grand Eagle Insurance Services, LLC, CA Insurance License # 0I13184, and First Republic Investment Management, DBA Eagle Private Insurance Services, CA Insurance License # 0K93728.

Investment, Insurance and Advisory Products and Services, and Foreign Exchange Transactions, are Not FDIC Insured or Insured by Any Federal Government Agency, Not a Deposit, Not Bank Guaranteed and May Lose Value.

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