Date Posted:August 26, 2022Department:62076600 Allina Health Group Urgent Care WoodburyShift:Day/Evening (United States of America)Shift Length:Variable shift lengthHours Per Week:28Union Contract:Non-UnionWeekend Rotation: Every OtherJob Summary:Responsible for greeting and welcoming patients in person or over the phone.
Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.Key Position Details:Urgent Care Hours:Monday-Friday 8am-8pmSaturday and Sunday 9am-5pmHolidays VaryMost shifts will be 6 or 12 hours during the week and 8 hours on weekendsThis position is every other weekend, with one weekend being scheduled both days and the other weekend being scheduled only one day of that weekend.This position is a mixture of days, evenings, weekends, and holidays.
The employee will be scheduled at their home location, but at times will be expected to float to the sister site in Inver Grove Heights and other UC locations.
Schedules are based on business needs so the employee for this position would need to be available the day and hours of operation at the site.Job Description:Principle ResponsibilitiesGreets and welcomes patient in person or by phone.Performs registration process.Collects demographic and insurance information.Checks in or interviews patient to complete appropriate paperwork.Directs patient to their appointment or procedure.May schedule appointments.
Verifies eligibility and benefits information for payers and interprets results.May obtain prior authorization before date of service and provides notification if unable to complete.Collect co-pay or deductibles and respond to questions regarding financial assistance programs available.
Refers complex questions as needed.Obtain signatures from patients as needed.
Uses resources, tools and procedures to complete accounts in assigned work queues.
May operate a multi-phone system which would including transferring calls, handling messages and paging.
Other duties as assigned.Job RequirementsMust be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred Associate’s or Vocational degree preferred 0 to 2 years of clerical or business environment experience preferred and0 to 2 years of medical terminology knowledge preferred and0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred Physical Demands Sedentary: Lifting weight Up to 10 lbs.
occasionally, negligible weight frequently