Anew Treatment Center is seeking employees who want to join a growing team of professionals committed to providing exception behavioral health care to adults with complex psychiatric disorders in a full continuum of care setting.
The Administrative Support Staff member provides the organization with much needed administrative support, including the greeting of all visitors, referents, clients, and families; initiating paperwork with families and clients; supporting overall office functions; monitoring client activity through review of communication functions and as observed within the milieu.
The Administrative Support Staff requests assistance as needed and supports staff with administrative tasks.
Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet visitors in a professional manner and assist them as indicatedAssist with the intake process as needed.
Answer company phone calls and direct to appropriate recipient.
Track and respond to emails related to managing the staff and client milieu in a timely fashion.
Manage and monitor tidiness of front lobby, Client Support Staff offices, and staff common areas.
Input and update client information in EHR, as directed Input and update employee profile informationInput and update staff office and phone number information, as required.
Receive and distribute packages and mail.
Fully understand and maintain policies regarding professional ethics, including appropriate boundaries and client confidentiality; monitor documents according to company and HIPAA policies.
Professionally, ethically, and compassionately relates to clients, families, referral sources and staff at all times.
Meet timeliness expectations of completing work as scheduled, demonstrating self-paced performance and adjusting priorities as needed.
Meet quality expectations of accuracy, completeness, and responsiveness to feedback.
Write clear and concise statements summarizing client’s feelings, presentation and response in clinically significant encounters.
Model appropriate interpersonal relationships, emotional regulation, and boundaries.
Model and reinforce positive behaviors of clients, and promotes social interaction by conversing with them, participating in activities with them, etc.
Reports any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
Report resident abuse and neglect.
Attend and participate in assigned and required trainings, supervisions, and weekly meetings.
Ability to demonstrate awareness and respect for cultural, lifestyle, age, gender, and sexual orientation diversities of clients and staff; apply knowledge of age, gender, and multi-cultural counseling skills.
Performs other related duties as assigned.
Minimum Qualifications High School Diploma or GED is requiredBA in health care administration, social sciences, psychology or one year of experience in a related field is preferred.
Ability to work collaboratively with several departmental directors and managers regarding administrative needsKnowledge of records keeping, documenting, and filing.
Ability to work independently.
Preferred candidates should have sound understanding of mental illness, co-occurring disorders, and milieu therapy.
Proficient computer skills and ability use various software programs.
Have a valid driver’s license in good standing and auto insurance.
Successfully complete drug screen and comprehensive background check.
Ability to multi-task in a fast-paced work environment.