Make an impact by joining ServiceSource, a champion for people with disabilities.
Explore new opportunities ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.Job Summary The Rehabilitation Specialist II is responsible for providing clerical and fiscal support for the counseling and administrative staff.Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
These duties and responsibilities will be rated on the Annual Performance Review.Perform typing, filing, record keeping, copying and other clerical assignments as assigned, including answering phones.Support Accounts Payable; complete and submit forms for payments, complete all travel requests and travel reimbursement in a timely and accurate manner, complete timesheets in a timely and accurate manner.
Submit expenses within the month that they incurred.Manage the Client Service Authorization Process including preparing, initiating, reconciling and paying Department of Vocational Rehabilitation (DVR) invoices for payment.
Generate Rehabilitation Information Management System (RIMS) reports, either, for example, Outstanding Authorization Report, Annual Review Report, or other performance reports as requested by the Director or his/her designee.Interact with consumers at the discretion/direction of the Vocational Rehabilitation Counselor (VRC) or Administration, to assist consumers with their rehabilitation programs.
May maintain contact with customers and document in case file.
Assist in the scheduling of appointments for consumers, which may include follow up calls to vendor providers or consumers.
May be required to assist consumers with shopping which is sponsored through their rehabilitation program.
Assists with orientation process in office or virtually.Provide information to community entities and participate in community events, such as job or transition fairs.
Communicate with community partners and/or employers to expedite services for consumers.Additional Responsibilities Maintain inventory of office supplies and equipment.Prepare order forms for supplies and equipment.Collect outgoing mail and prepare for postal service, courier, or overnight service.Interact with consumers at the discretion of the VR Counselor or Administrative Staff, to assist consumers with their rehabilitation needs.Support other offices at different locations in the Unit if neededReview and comply with CRC Code of Ethics GuidelinesAssist with creating and processing Traditional VR Referrals and Pre-Ets Star Portal Referrals.Assist VRC’s and Team’s mission in meeting the WIOA deliverables.Perform other responsibilities as assigned.Qualifications: Education, Experience, and Certification(s) Associate Degree (AA/AS) in business, accounting, social service or related field preferred.High school diploma or General Educational Development (GED) required plus two (2) years work-related experience may substitute for an associate degree.Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
Eligible drivers must have a good motor vehicle record (MVR).Knowledge, Skills, and Abilities Proficient in the use of databases, word processing, spreadsheets, and graphic computer applications (Word, Excel, Power Point).Excellent communication skills, both written and verbal.Ability to develop and maintain professional working relationships with management, coworkers, staff and the general public.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.
The employee is occasionally required to walk and sit.
The employee may occasionally lift or move products and supplies, up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually quiet.
What We Offer
– for Benefit Eligible Employees May Include:Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:Health coverage for you and your family through Medical, Dental, and Vision plansFinancial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insuranceA 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contributionTax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollarsTo help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition AssistanceA generous paid time-off program in which the benefits increase based on your tenure with the companySuccessful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member’s experiences bring to the collective organization’s strategic goals.
Set Aside CareersMany of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities.
Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services.
We invite you to learn more about the qualifications required and opportunities available through our set aside positions by clicking here.Staff CareersStaff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration.
These career opportunities are available to all qualified job seekers.
We invite you to view our exciting career opportunities here.NOTICE TO APPLICANTSWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.
We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law.
We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.We are a drug-free workplace.
Pre-employment background checks, including E-Verify, are required for all employment positions.Do you need a reasonable accommodation to apply to a career opportunity online?
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Please ask to speak with Human Resources.Links: Polygraph Protection Act E-Verify Participation E-Verify (Español) FMLA Rights Right to Work Right to Work (Español)