ResponsibilitiesThis will be a full time 100% career position in the Department of Neurosurgery, Spine Program. The Administrative Assistant will act in a diversified position within the Department of Neurosurgery . Youl will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the department. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the highest need of assistance. You will work as an assistant in an administrative setting. The Administrative Assistant will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include but are not limited to: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, and enter referrals and orders. Additional responsibilities include assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider’s request.QualificationsRequired:Comfortable with changing work flows Demonstrated basic knowledge of physician office policies and procedures Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent Skill in working independently and following through on assignments with minimal direction Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system Familiarity with physician office billing proceduresUCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Associated topics: general surgery, laparoscopic, robotics, surg, surgeon, surgery, surgery physician