Administrative Assistant II – Neurosurgery Brain Tumor Program

Responsibilities This will be a full time 100% career position in the Department of Neurosurgery. The Administrative Assistant will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include but are not limited to: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, enter referrals and orders, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider’s request. You will also organize and manage weekly interdisciplinary program meetings. Other projects and administrative tasks will be assigned on an as needed basis.Qualifications Comfortable with changing work flows Demonstrated basic knowledge of physician office policies and procedures Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent Skill in working independently and following through on assignments with minimal direction Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system Familiarity with physician office billing procedures Ability to handle variable supervisors and be receptive to an unpredictable work schedule.UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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