Job Description Important Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen.
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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo.
It all begins with outstanding talent.
It all begins with you.
Consumer and Small Business Banking (CSBB) is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients.
The CSBB organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services.
While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers.
Our market positions are an outcome of great work by employees who are committed to serving our customers.
We want to build a strong value proposition for key consumer and small business segments by identifying gaps and opportunities and building capabilities to transform how we engage customers and deliver advice.
Branch Banking serves more than 70 million consumer and small business customers through a distribution network consisting of retail branches, ATMs, and online and digital channels, offering financial products and services to consumers and small businesses through approximately 5,200 retail banking branches and more than 13,000 ATMs in 36 states and Washington, D.C.
Branch Banking includes the Affluent Segment and Strategy team and Wells Fargo At WorkSM, the Business Development Office, Business Initiatives, Business Performance & Accountability, Distribution Strategies, Future Banking, and Regional Banking.
As a teller at Wells Fargo you will spend your time interacting with customers focused on providing exceptional customer service and building relationships.
You will engage customers in conversations and share ways Wells Fargo can help to meet their financial needs.
Your responsibilities include: * Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs* Asking questions to get to know the customer to build relationships* Introducing customers to another branch team member or sharing digital options that may make banking easier for them* Working as a part of a team to help customers succeed financially* Following policies and procedures to minimize risk* Accurately and efficiently processing transactions* Maintaining a cash drawer including taking in and giving out cash and balancing Position requires full-time training for 4 weeks.
Training schedule is as follows: Monday Friday 8:30am 5:30pm.
Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.
If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Required Qualifications * 1+ year of experience interacting with people, demonstrated through work, military, or education Desired Qualifications * Customer service focus with experience handling complex transactions across multiple systems* Ability to educate and connect customers to technology and share the value of mobile banking options* Ability to interact with integrity and professionalism with customers and team members* Experience working with others on a team to meet customer needs* Cash handling experience* Ability to follow policies, procedures, and regulations* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss* Well-organized, independent and able to prioritize in a fast paced environment* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Other Desired Qualifications * Multilingual speakers are encouraged to apply Job Expectations * Ability to stand for extended periods of time* Ability to work weekends and holidays as needed or scheduled Street Address CA-Palmdale: 38003 47th St E Palmdale, CA Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.
Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Benefits Summary Benefits Visit https://www.Wellsfargo.Com/about/careers/benefits for benefits information.