Overview: Alliance Cancer Specialists, the largest community-based oncology practice in Southeastern PA, is seeking Financial Counselors for their Horsham office.
This full-time position is Monday through Friday daytime hours.
Top Reasons To Work for Alliance Cancer Specialists:Comprehensive benefits package for full-time employees including:Medical, Dental, Vision, Life, and Disability insurance401k PlanPaid Time OffOne on one mentoring and training with our skilled and experienced billing team that will allow you to expand your skill setHighly competitive payDay shift only.
No evenings.No weekends or major holidays.
Responsibilities: Under general supervision, the Financial Counselor is responsible for educating patient on insurance coverage and benefits.
Responsibilities include but are not limited to: Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
Assess patients ability to meet expenses and discusses payment arrangements.
May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms.
Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
Completes appropriate reimbursement and liability forms for patient’s review and signature.
Forwards appropriate information and forms to billing office.Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.Review patient account balance and notify front desk of patients to meet with.Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately.At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
Stays current on available financial aide.
Develops professional relationships with financial aide providers.
Networks with financial aide providers to obtain leads to other aide programs.Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to ?patient’s records.
Maintains updated manuals, logs, forms, and documentation.
Performs additional duties as requested.
Other duties as requested or assigned.
Qualifications: Requirements:High school diploma or equivalent required.
Minimum three (3) years patient pre-services coordinator or equivalent required.
Proficiency with computer systems and MicroSoft Office (Word and Excel) required.
Demonstrate knowledge of CPT coding and HCPS coding application.Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.Competencies:Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.Work ?Environment: This position is 100% on-site.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment.
Involves frequent interaction with staff, patients and the public.
Employee may be expected to travel to other offices in division.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies.
Occasionally lifting files or paper weighing up to 30 pounds.
Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment.
Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
It is necessary to view and type on computer screens for prolonged periods of time.