OneWest Bank, a division of CITis hiring Universal Bankers!Universal Bankers at OneWest Bank (OWB) build strong relationships with customers by providing guidance and navigating them toward solutions that meet their financial needs.
The Universal Banker builds customer relationships that embody OneWest’s culture of delivering exceptional service by focusing on “One Customer at a Time.” If you are looking for a great company and role, this is the opportunity for you!
Apply Today!
CIT Bank Offers: Benefits start on the first day of hire Medical, dental, & vision insurance 401(k)+ company match Paid vacation time And so much more!
Job Responsibilities Dedicate time to engage customers in meaningful conversations to understand customer’s financial needs and recommend financial solutions tied to OneWest Bank’s products and services Utilize contact management system by notating what was learned both financially and personally and continues to build on customer relationships through follow-up Leverage OWB’s resources to support customer relationships Expand knowledge of OWB’s standards and culture in order to make appropriate suggestions for fulfilling customer’s needs Guide customers through more complex financial needs such as buying a home, funding retirement, and operating a small business Process basic transactions and guides customers to new technologies for their convenience and preferences Provide an outstanding customer service experience by leveraging OneWest Bank’s EmpowerU performance culture in each interaction Will be required to manage a cash drawer Job Requirements 2+ years of banking experience, including processing account transactions, new accounts, and cash handling experience Previous sales experience in reviewing and analyzing customer information to identify needs and create solution Experience in leveraging resources such as technology channels, lending, business banking, and investments as well as aligning products and services Must be able to manage and process information through a contact management system High school diploma or equivalent required