Company Summary Timothy Oulton is a group of aspiring and passionate people.
We are dedicated to filling the world with truly innovative lifestyle furnishings, accessories and design solutions that represent unique, long lasting value.
We design, create and distribute winning brands and furniture collections.
We have a heritage in British hand craftsmanship, a thoroughly international outlook, dedication to best-on-planet excellence in everything, and a culture of openness and creativity.Position Summary We are looking for someone to assist our finance and customer service team.
This person will assist with billing, coding, account reconciliation, and general customer questions.Essential Job Functions This individual must be able to perform the below:* Assist with preparation and upkeep of full set of accounts* Assist with timely and accurate month end closing, prepare financial statements, and provide reporting package of the assigned company* Reconcile with associated companies for IC transactions and make timely clearing* Make first-tier data analysis and provide commentary on unusual items or items with big fluctuation; Timely clean up long-aging items.* Assist in develop and comply group accounting policy and accounting treatment issues.* Working in tandem with the sales and operations teams to ensure world-class customer experience.* Maintaining records of customer interactions, transactions, comments and complaints.
Data entry and maintenance of the Order Book databases* Investigation & resolution of customer issues* Error checking and correction of orders* Contact with customers via phone and email to advise order status, confirm delivery details, and collect payments.Position Requirements* University degree in Finance and/or Accounting with 4+ years of relevant experience, preferably in retail industry* Fluent in English* Advanced levels of Microsoft Office (Outlook, PowerPoint, Access, Excel & Word)* Hands on experience Quickbooks* Analytical, process oriented, technical competence* Customer service experience, preferably in a luxury retail or hospitality environment