Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!
Primary Responsibility / Summary
The Director, Financial Operations role works closely with the Chief Financial Officer and other senior executives in developing financial policies and procedures, implementing strategies and leading collaborative efforts to help the organization meet the operation and financial goals set by the executive team and the Company’s Board-approved Strategic Plan.
Essential Duties & Responsibilities
- Leads, manages, and direct key initiatives, programs or priorities as assigned by the Chief Financial Officer or other senior executives to deliver on defined goals and implementation deliverables.
- Oversees the development of financial policies, standard operating procedures, systems and processes that ensure consistency across all departments within GSC.
- Works closely with GSC Finance, Grants & Contracts and WCD to maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Partners with the Director of Finance & Business Strategy in the implementation of new finance software.
- Partners with other executive staff to direct effective reporting processes to continuously monitor, adjust and achieve progress against operational goals.
- Analyze current operational processes and performance, recommending solutions that will improve day-to-day financial operations.
- Provides guidance and support for senior leadership in the development of specific strategies, tactics, and tasks that align with the mission, vision, and core values, and promote capacity building.
- Directs, creates, and delivers training material/content in areas identified by executive team.
- Keeps current and recommends technology to further objectives of GSC team members in their roles to support GSC’s mission
Additional Duties & Responsibilities
- Other duties and special projects as assigned.
- Driving record must be acceptable to Company’s carrier.
Supervisory Responsibilities
- NA
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- Bachelor’s degree in Business Administration or related field, MBA a plus.
- 5+ years leadership role in operations with non-profit management experience.
- Knowledge of non-profit accounting and the inner workings of federal/state/county/city contract and grant programs.
- Project management experience with on-time; on-budget results.
- Knowledge of various statutory and regulatory requirements related to program operations.
- Proven ability to plan and manage operational process for maximum efficiency and productivity.
- Experience with budget and business plan development preferred.
- Experience creating and delivering board presentations.
Other Qualifications
- Ability to handle confidential information.
- Ability to work with minimal supervision.
- Ability to drive process improvement.
- Excellent written, verbal communication skills and public speaking skills.
- Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Certificates, Licenses, Registrations
- None required.
Other Educational Skills & Abilities
Must be proficient with the Windows environment, including Word, Excel, PowerPoint, and Outlook email.
English Language Skills
- Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Mathematical Skills
- Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
- Accounting software
- Contact Management systems
- Database software
- Internet software
- Project Management software
- Spreadsheet software
- Word Processing software
- Presentation software
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
——————————– Amount of Time —————————
Physical Demands
None
Less than 1/3
1/3 to 2/3
More than 2/3
Stand
X
Walk
X
Sit
X
Reach with hands and arms
X
Use hands to finger, handle, or feel
X
Climb or balance
X
Bend, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Carry, push or pull
X
——————————– Amount of Time ——————————-
Lifts Weights or Exerts Force
None
Less than 1/3
1/3 to 2/3
More than 2/3
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
X
More than 100 pounds
X
- No special vision requirements.
Work Environment
The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
——————————– Amount of Time —————————
Environmental Conditions
None
Less than 1/3
1/3 to 2/3
More than 2/3
Wet or humid conditions (non-weather)
X
Working near mechanical parts
X
Work in high, precarious places
X
Fumes or airborne particles
X
Toxic or caustic chemicals
X
Outdoor weather conditions
X
Extreme cold (non-weather)
X
Extreme heat (non-weather)
X
Risk of electrical shock
X
Work with explosives
X
Risk of radiation
X
Vibration
X
- No special vision requirements.
Required Training
- New Hire Orientation
- Complaints/Grievances
- Confidentiality
- Corporate Compliance
- Values and Diversity Training
- Conflict of Interest
- Business Ethics
- Mandated Reporter Status
- ADA and Reasonable Accommodation
- Safety Training
- Any other training required by law, funders, and the organization.
Values-Based Work Environment Notice
Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:
- We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
- We conduct business with transparency, integrity and accountability.
- We serve, empower and advocate for our clients, community, business partners and each other.
- We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Pre-Employment Testing
- Drug Screen
- Background Check
- Employment Verification
- Education Verification
- Live Scan
- MVR
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Other details
- Job Family Accounting and Finance
- Pay Type Salary