Priority1 strives to go beyond simply offering jobs.
We foster careers by creating a great working environment for our team members.
We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics.
These talented men and women drive our business, and we are committed to their success.
Contact customers regarding payment status and document updates in Collections System.
Responsible for invoice reconciliation process each morning.
Distribute weekly aging reports to our sales teams.
Conduct monthly meeting with sales organization to review high risk accounts.
Researches invoice discrepancies and unapplied checks.
Processes credit card payments and any necessary credits on a customer’s account.
Qualifications Previous Collections/Customer Service experience preferred.
Skilled in both verbal and written communication.
Proven analytical and problem solving skills.
Capable of identifying customer needs and maintain and support a customer service philosophy.
Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
Has talent to exercise good judgment.
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities.
Ability to have difficult conversations with large customers.
Education: College degree preferred or equivalent work experience.
College hours or a college degree may be substituted for some experience as deemed appropriate.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.