AGENCY: 1736 Family Crisis Center offers crisis intervention services, including four 24-hour hotlines, as well as longer-term services in client advocacy and outpatient psychotherapy.
The residential counseling and support services include shelter programs for runaway and homeless youth, battered women and their children (crisis and longer-term programs), along with Homeless prevention and rapid re-housing services for US Military Veterans and their families.
Community outreach programs are provided to educate the public and prevent mental-health problems in the general population and in targeted groups as at risk for certain difficulties.RESPONSIBILITIES:Screen clients for CARES eligibilityComplete CARES paperwork including financial needs assessment forms.Screen CARES clients for emergency financial relief assistanceDevelop with the CARES clients, mutually agreed upon family goals and dreams; Build the families knowledge, skills and access to products and services around five pillars of financial security: 1) assets assist families in building assets by working with them to create and implement plans for consistent savings, 2) banking connect families to low-cost mainstream banking services, 3) credit assist families in boosting credit scores by addressing negative information on credit reports and helping them build a solid credit history, 4) debt assist families in reducing their debt through budgeting and financial planning; and 5) taxes assist families with free tax preparation services to ensure families receive local and federal tax credits as well as encouraging them to save a portion of their refund for long-term goalsProvide and coordinate financial education workshops, which includes: preparation, speaker/partner coordination, coordination with sites, room set-up, class facilitation, program evaluation, and follow up with clients; Works with the team to continuously improve curriculum design and delivery utilizing participants feedback, self-evaluation, and by staying current on best-and promising-practices in the fieldProvides individual financial coaching to clients to help clients meet their individual financial goalsMaintain complete and accurate client filesCollect and compile client data for program assessment and evaluation purposes and incorporate client success stories and anecdotes into program reports; may include preparing and entering data into various data tracking systems, and pulling/reviewing pre-set reports as needed by funder or for program evaluation purposesNetwork, outreach, and maintain relationships with program staff, financial institutions and other social service providers to exchange referralsMaintain and document financial coaching activities in accordance with agency and funder guidelines and procedures.
Collect data and participate in evaluation and quality assurance activitiesConduct community presentations and assist with trainings and meetingsPrepare and submit program reports to supervisor on a monthly basis; Attend and actively participate in team meetings, in-service trainings, staff development meetings, and all required meetings and trainingsParticipate in the CARES performance excellence initiativeParticipate in the planning and coordination of yearly events for familiesOther duties as assigned by supervisor and executive leadership.QUALIFICATIONS AND EXPERIENCE:Knowledge and experience with educational and asset building programs and available resourcesBilingual English/Spanish PreferredEmpathetic listener and non-judgmental interviewing skillsCreative problem solver and ability to take initiative; Excellent work ethic and ability to work under pressure, address multiple priorities and meet deadlinesAbility to maintain appropriate, professional boundaries and confidentialityExcellent organizational and administrative skills with the ability to complete high quality and timely documentationExcellent interpersonal communication and writing skills; Culturally competent in working with the public and individuals with various cultural and economic backgrounds and abilitiesFriendly, dependable and flexible team player with the ability to use tact and diplomacy in communication and adapt to changes in a busy work environmentMust be able to work a flexible schedule.EDUCATION/LICENSE REQUIREMENTS:Bachelors Degree in Finance or related field or certified as a financial coach or high school diploma with a minimum of 4 years’ experience in social services and/or financial capability programsADITIONAL REQUIREMENTS:Must have a valid California Drivers License, liability insurance and access to an automobile in good working conditionsBackground and TB test ClearanceMust be available to work infrequent nights or weekends as neededApplication Instructions: To apply, please include both a resume AND a cover letterEQUAL OPPORTUNITY EMPLOYER:1736 Family Crisis Center is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, and any other status protected by state or federal law.