SUMMARY: Under general direction of senior management the Senior Applications Analyst implements, supports, and maintains AHS clinical and financial systems.
The Senior Applications Analyst has a solid understanding of the medical center’s processes, environment, and assists the customer to fully maximize systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency.
The Senior Applications Analyst is responsible for assigned systems and functions and has a clear understanding of how systems interrelate with other patient care and/or financial systems.
Performs related duties as required.RESPONSIBILITIES: Following are the duties performed by employees in this classification.
However, employees may perform other related duties at an equivalent level.
Not all duties listed are necessarily performed by each individual in the classification.Coordinate development of client specifications, testing scripts, training curriculum and project plans for projects of simple to medium scope & complexity; manage focus groups & design groups for area of responsibility in designing and building AHS functionality.Develop and manage technical documentation through the proficient use of MS-Word, Excel, PowerPoint, Visio, and Project, or other department approved software tools as needed.Develop and provide on-going support of dictionaries, tables, screens, and parameters to support integrity and functionality of the AHS information systems; advise IS management to provide AHS workflow and system solutions.Identify and manage on-going support for process improvement and patient safety initiatives, in assigned area of responsibility; develop, manage, and maintain system, user, and training documentation; able to work during non-primary shift hours, as needed; provide rotated on-call support; meets service level agreements to the organization.Maintain current knowledge of industry-wide standards for information technology; identifies and takes steps to achieve own educational needs to enhance professional development.Manage and perform troubleshooting activities across all AHS systems, coordinating with customers, other Information System Teams, and vendor representatives as necessary; manage the development of and perform application testing addressing maintenance releases, integrated testing, and fixes.Manage unit/department-based complex projects and cross-functional teams; assist in development of strategies for use of technology and improvement of AHS workflow processes for area of responsibility.Plan and coordinate maintenance of specific system tables, for example, security classes, aggregates, order reference, and charge master.Primary support for complex, enterprise-wide financial and clinical information systems; responsible for design, development, testing, and deployment of AHS functionality for area of responsibility.Recommend and develop solutions to system requirements; collaborate with physicians, nurses, and other groups to create cohesive team approach for development of any medical center information system; collaborate with other medical center project team members to ensure integration of design and functionality.Work across functional boundaries with different constituency groups, e.g.
orders, results, clinical documentation, finance, patient billing and patient management to ensure consistency with the AHS functions while also addressing downtime procedures.Works in a self-directed, dynamic, well-organized manner completing deliverables on time, with minimal supervision; demonstrates an ability to perceive and articulate Information Systems goals and objectives in a customer service framework.MINIMUM QUALIFICATIONS:Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.Required Education: Bachelor’s degree in a relevant field from an accredited college or university or equivalent work experience.Required Experience: Six years (6) Information Technology experience within a multi-entity, healthcare environment.
Prior Epic Healthy Planet/Ambulatory Analyst experience with the following Epic concepts: My Panel Metrics, Care Gaps, Health Maintenance Topics, Customized Registry Build, Rules (CERs): Inclusion & exclusion Rules & Metrics, and BPA Build.Required Licenses/Certifications: Current Epic certification in HEALTHY PLANET (POPULATION HEALTH) and Epic AmbulatoryPreferred Education: Bachelor’s degree in a relevant fieldPreferred Experience: Experience working with safety-net organizations or extensive experience partnering with Quality teams Prior Epic implementation experience using HEALTHY PLANET (POPULATION HEALTH) with clinical applications in either inpatient or outpatient setting; experience with revenue cycle applications or patient access services.Additional Information:10 years of health care or Epic experienceClinical background a plus, but not neededFamiliar with regulatory reporting specification manuals.Experience in the following build/configurationReports: Reporting Workbench, Snapshots, LPOC ReportGrouper buildSmartForm buildSmart Data Elements buildSmartSet buildNavigators buildQuestionnairesGoal ConfigurationProblem List buildBulk OrdersIn addition to all Ambulatory standard build/configure: Workflow Engine Rules, and SmartTools (SmartPhrase, SmartLinks, SmartText, etc.)ALAMEDA HEALTH SYSTEM EMPLOYEES ONLY: This position is eligible for a $5,000 employee referral bonus to employees who refer candidates via the Role Point Referral Portal that are successfully hired.
For more information on the Employee Referral program & eligibility, please visit the Recruitment Intranet page:SystemsSYS IS Apps AmbulatoryFull TimeDayBusiness Professional & ITFTE: 1