Job Description
Organization: Corporate Functions/CIO
Location: US negotiable
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services
– all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us at www.accenture.com.
People in the Corporate Function contribute to the running of Accenture as a high
– performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Job Description
It is an exciting time to be in CIO!
The CIO Organization is a world-class, global, rapidly evolving IT organization with the courage, ability, and capabilities to drive Accenture’s digital agenda.
CIO is setting the industry benchmark for visioning and creating the global social enterprise.
CIO accelerates the deployment of leading-edge technologies which enable our people and which our clients seek to replicate.
The Digital Experience (DX) Team in CIO aims to elevate Accenture as the global standard and living credential for digital experience by improving the digital experiences of our employees and key stakeholders in a measurable and sustainable way.
Experience is foundational to who we are and how we empower our clients, employees, and partners.
Our Experiences team is focused on broadening and driving elevated end to end experiences for key stakeholder groups (Employees, Clients, Partners, Acquisitions and Coalitions).
At the intersection of technology and design, within Accenture’s IT Organization
– the Digital Experience team will:
Co-define and orchestrate a human-centered strategy & approach for experiences across key stakeholder groups
Ensure our efforts drive end-user and business value through technology supported, innovative, and memorable experiences that serve as living credentials for our client teams to utilize within their own organizations.
The Experience Design Studio sits within the DX team and is CIO’s in-house experts in human experience and design.
Our mission is to drive experience transformation at scale across the enterprise.
The team is comprised of team members with expertise in product strategy, project management, design thinking, user-experience design/research, translation of research into defining how human interacts with technology and make the experience more useful, usable, and compelling via iterative process.
These experiences are often delivered as user journeys, wireframes, prototypes, interaction, and experiences patterns.
We are seeking a senior service/business design minded Digital Experience Service Design and Advisory Lead to partner with our DX Studio Director and team to bring visions to reality.
This role will:
Lead:
Oversee multidisciplinary teams to conceptualize, and champion high-quality user centered experience design by creating simple, consistent, contextual and culture relevant experiences / solutions across key stakeholder groups (Employees, Clients, Partners, Acquisitions and Coalitions) inside CIO and across the corporation, satisfying business goals.
Facilitate delivery of simultaneous highly visible, challenging, and intensive projects in a matrixed organization, while establishing solid and lasting client relationships.
Partner as needed with development teams (ex: Rapid dev teams)
Partner across CIO service areas to align on and integrate Digital Experience Studio/Capability objectives, perspectives, user centered experience principles and decision making across all groups.
Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at internal company meetings and design events.
Provide directional oversight of individual project team’s work and assume overall accountability for it.
Design:
Define Design Methods & Engagement Model based on project needs.
Design for Persons with Disabilities, privacy.
Lead Design Thinking workshops working directly with end users & business partners, clients.
Break down business, user, and technology requirements into digestible components for the design team.
Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.
Manage the information architecture, interaction and visual design effort for cross business domains coordinating with data and brand leadership.
Evolve the user interface standards.
Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touchpoints of the service.
Pulling together all aspects of service design offered: Experience, User Research, Marketing, Business Design
Be a:
Master of your craft with a design point of view, is passionate about creating transformative experiences that fuse human and technology through masterful design and delivery
Connector of key players and facilitates discussions on flows and artistic direction, orchestrates dev support as necessary, while keeping their eye on ultimate strategic goals
Partner with team leadership on strategy, planning and execution
– ensuring timelines, capacity, milestones, on
– budget delivery of work.
Agile minded person
– comfortable with ambiguity in a fluid organization
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Qualifications
Basic Qualifications:
Minimum of 5 years of experience in design
Agency experience
Preferred Qualifications:
Excellent communication skills, verbal and written
Embrace the “Art of Possible”
Design Thinking Facilitation
Agile leader in design and process
Professional Skills:
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado.
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
For the state of Colorado only, the range of starting pay for this role is $115,000
– $188,599 and information on benefits offered is here.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.
As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values.
Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer.
We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.
Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not disc