Advantage Air Conditioning is seeking a highly motivated HVAC and Plumbing Dispatcher.
The idea candidate must have a positive attitude, be a team player and have great customer service skills.
We are looking for that one person that can fill all the job requirements, however we are not opposed to training new people.
Job requirements:
· Ability to multi-task
· Highly organized
· Professional demeanor
· Strong communication skills via phone, email, text, etc.
(Multi-lingual applicants a plus)
· Ability to answer incoming calls and entering information into dispatch software
· Proficient with computers Microsoft Office Work, Excel, Outlook
· Accounting experience would be a plus, particularly working with QuickBooks
· Since most of our work is geared to the multifamily industry any experience with property management is a plus.
Job Requirements: Work with Microsoft Word, Excel, Outlook, QuickBooks, (preferred) and experience with dispatching software Work with Microsoft Word, Excel, Outlook, QuickBooks, (preferred) and experience with dispatching software
· Answer all incoming Service calls.
Input all customer information into Field edge data base.
Add service request to dispatch board as pending.
Notify Assistant Manager about pending calls.
· Assist in maintaining an excellent working relationship and communications between Customers and Advantage Staff.
Try to facilitate all customer needs and wants.