Customer Service Rep

A company in Chatsworth is looking for a bilingual Customer Service Rep!

Location: Chatsworth

Salary: $23-25/hr

Full Time Hours: 8:30am to 5:00 pm – Monday through Friday (some Saturdays)

Performance to hire opportunity! 

Responsibilities

  • Acts as liaison between clients and company.
  • Answers customer questions and addresses and resolves any issues and complaints.
  • Reports problems and unresolved issues to manager or director.
  • Writes up reports of client and customer activity or complaints.
  • Works directly with Chief installer (Luis) in coordinating install services.
  • Schedules meetings with prospective and existing clients.
  • Meets with clients in person when they come in to the factory.
  • Coordinates and maintains daily service calendar to schedule the (3) technician’s and their daily schedule. • Prepares paperwork for daily services.
  • Generates invoices for any chargeable services while working with accounting and updating Market Sharp.

What You Will Love About US: 

  • $200 referral program
  • Work Life Academy (Free online courses)
  • Weekly Competitive Pay
  • Insurance
  • Sick Pay
  • Blingual
  • Pre-employment screenings
  • Great customer service skills
  • 3+years relevant experience

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