Cabin Cleaning Agents provide support to airline customers by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous service.
NOTE: TAS Applicants must in accordance with International Air Transport Association (IATA) standards pass a security clearance (for airport security purposes) a federal background check, be fingerprinted, and complete the required educational course(s) prior to being issued an airport badge, and Customs Border Protection seal.
- Safety
- Be a champion for safety through accountability, awareness, and communication.
- Operational Performance
- Vacuums or sweeps interior passenger cabin.
- Brushes debris from seats and arranges seat belts
- Cleans trash and debris from seat pockets and arranges in-flight magazine, safety card, and personal sickness bags in the seat pocket.
- Cleans aircraft galleys and lavatory.
- Wipes down and cleans other areas of the cabin that need cleaning.
- Remove trash and debris from planes.
- Restocks or changes out in-flight magazines as needed.
- Restock supply room.
- Carpet steam clean.
- Security check interior areas of aircraft as required.
- Completes necessary documentation and submits to appropriate persons
- Exchange upholstery on seat cushions.
- Provision aircraft with supplies
- Provides potable water, lavatory, and cleaning services to aircraft upon request.
- Practice safety-conscious behaviors in all operational processes and procedures.
- Other duties as assigned.
- Customer Service
- Resolve customer issues in a timely manner with tact and diplomacy.
- Develop, build, and maintain strong, trusted, long-lasting customer relationship by listening and providing proactive solutions to our customers.
- Regulatory Compliance
- Ensure compliance with all airline and government agency regulations and protocols. Monitor compliance to all FAA, TSA, and DOT regulations establish sound working relationships with FAA, TSA, Customs, Immigrations, airport authorities, and business partners.
- Drive Employee Engagement and work with a Team
- Be a supportive and great team player.
- Appearance
- Ensure that a high standard is set with regard to the appearance of our employees, facilities, and equipment.
- Perform other duties or functions as requested.*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS
An individual must be able to perform each Essential Duty satisfactorily to perform this job successfully.
The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must pass background check and drug screen
- Possess/maintain a valid State driver’s license and other FAA/Airport required identification/seals or authorizations
- High school diploma or equivalent preferred
- Must be flexible to work variable shifts, weekends, and holidays
- Specific shifts to be determined by administrative staff due to operational needs
- Must be able to work extended hours on short notice during irregular operation
Ability to work in inclement weather
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally required to stand, climb or balance; and stoop, kneel, crouch or crawl; regularly required to walk and sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to working near moving parts, working in high places, fumes/airborne particles, toxic/caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderate.