Location: TX-Work at Home
Location: NY-Work at Home
Location: TN-Work at Home
The state of healthcare is complex, but our shared purpose isn’t: Help people get the medicine they need to live healthier lives.
CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.
Our combined experience spans nearly 90 years and together, we’re applying our expertise to solve some of the biggest problems in healthcare.
We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins
– from providers to pharmacies, payers to biopharma and, especially, patients.
By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.
We’re proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.
We understand the importance of a system that works together.
Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Current Need
McKesson’s CoverMyMeds division has an opportunity for a Technical Implementation Analyst to travel to customer sites for upgrades or new build-outs.
This position requires travel 80-100% of the time and will ideally be based remotely in the central or eastern time zone.
Position Summary
This position is responsible for implementing & supporting applications and/or hardware for one or more products or areas of McKesson’s Pharmacy Automation team.
Responsibilities
Consults with customers on implementation requirements and works on projects that often involve network, server or software implementation & upgrades
Provides implementation support such as installation, calibration, testing, troubleshooting, documentation & training
Provides analytic support throughout the implementation process to ensure successful link to business objectives/goals and may provide ongoing customer support
Schedules coordination and management of technical installation resources in multiple disciplines including mechanical installation, electrical and network installation
Provides hardware support to customers throughout the year
Minimum Requirements
Degree or equivalent and typically requires 4+ years of relevant experience
Critical Skills
6+ years field support engineering experience
2+ year in project management experience of key projects
Knowledge of conveyor systems and/or pneumatic systems and/or network devices
Proficiency in Microsoft Excel, Word and other Microsoft Office products
Experience using AutoCAD to read blueprints and take measurements
Knowledge of Programmable Logic Controllers, PLC programming software and the input/output devices that connect to the PLC, to produce a working system
Supervisory or team lead experience ideal
Additional Knowledge & Skills
Subject matter expert on diverse product offerings or software applications
Infrastructure subject matter expert/product specialist
Good understanding of relevant healthcare industry knowledge within the business combined with technical expertise
PMP Certification or the desire to obtain and Six Sigma certification is a plus
Must be a self-starter/self-directed with the ability to work with minimal direction.
May work independently; as a supervisor; or as a team member depending on project requirements.
Must be able to communicate with all levels of management to review project tasks and status
Education
BS degree or equivalent experience in electronic system installation and troubleshooting
Physical Requirements
General Office Demands
Ability to travel 80-100%
Ability to lift 20-50 lbs.
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.
If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (see application details) .
Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!