As a Senior Deal Desk Analyst, you’ll strategically partner with internal stakeholders across multiple customer segments, with a primary focus on our more complex selling motions and deal constructs.
You’ll offer guidance and partner with cross-functional teams to build scalable processes to drive deal execution while complying with company policies and procedures.
Successful candidates have a passion for navigating non-standard and complex deal structures and experience working cross-functionally with Sales, Finance, Legal, and Executive teams to support sales motions.
This role will report to our Manager of Deal Desk and has the opportunity to work in any of our US offices or remotely in the United States.
We’re looking for candidates to join us immediately.
What you’ll do: Serve as the point of contact and subject matter expert on quote/OF creation and questions, invoicing/PO requirements on direct deal constructs, special pricing, operations, approval policies, commercial terms, and troubleshooting of deal issues and sales escalations Partner with cross-functional teams including Finance and Legal to review or address revenue recognition or commercial contracting concerns for non-standard deal structures Ensure adherence to our quote-to-contract processes and policies for our commercial engine while effectively escalating new use-cases outside of the current approval matrix and providing appropriate proposed solutions to facilitate Craft and coordinate proposals between our Sales, Legal, and Finance teams Maintain scalable operations and feedback loop to increase contract velocity and efficiency Exercise your in-depth understanding of subscription models and service/product offerings for recommended contract structures What we’re looking for: 5 years of experience in a Deal Desk function with a global sales team Bachelor’s degree or equivalent work experience required Experience driving non-standard contracts to closure Solid understanding and experience with CPQ (configure, price, quote) tools and quote to cash process knowledge Proven ability to own and run complex deals end-to-end Self-motivated, critical thinker with prior experience with complex, cross-functional pricing and proposal execution across Sales, Legal, and Finance Positive team player and effective communicator with all levels of management and cross-functional organizations Flexible and supportive in a fast-moving and changing environment Collaborative participation in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow Experience using Salesforce, Zuora, or comparable CPQ tools is required